Responsible gambling

WinGram Casino is committed to promoting responsible gambling practices. We understand the importance of maintaining a safe and enjoyable gaming environment for all our players. Here are the key tools and resources available to help you maintain control over your gambling activities:

Deposit Limits
You can set personal deposit limits tailored to your budget. These limits can be set on a daily, weekly, or monthly basis. Adjustments take effect the next calendar day, allowing you to manage your spending effectively.

Session Time-Outs
Should you need a break, our time-out feature allows you to pause your gaming sessions for a duration of your choice, ranging from 5 minutes to 6 hours. This gives you the opportunity to step back and reassess your gaming habits.

Reality Check
To help you stay aware of your gambling patterns, our reality check feature provides configurable pop-up reminders. These reminders will alert you to your session duration, deposits, and losses, helping you maintain a clear perspective on your gaming.

Self-Exclusion
If you feel that you need a more extended break, our self-exclusion options provide a means to take a step back from gambling. You can choose to self-exclude for a minimum of 6 months, with additional options for 1-year, 2-year, or even a lifetime exclusion. During this period, your account will be inaccessible, allowing you time to focus on other aspects of your life.

Links to Support Organizations
We encourage players to seek support if they feel that gambling is becoming a problem. A range of organizations provide assistance, including those specializing in gambling addiction. These resources offer guidance and support to help individuals regain control.

Compliance with Standards
WinGram Casino fully adheres to the UK Gambling Commission's Licence Conditions and Code of Practice (LCCP), ensuring that we meet mandatory responsible gambling requirements. Our commitment includes regular assessments to ensure our practices align with industry standards and best practices.

Player Protection
To further enhance player safety, we implement measures to identify and assist players who may be showing signs of gambling-related issues. Our support staff is trained to recognize these indicators and escalate cases accordingly, ensuring every player has access to the assistance they need.

By providing these tools and fostering an environment of support, WinGram Casino aims to empower our users to enjoy their gaming experiences responsibly and safely. Remember, gambling should always be a form of entertainment, and we are here to help you keep it that way.